You’re walking into a networking event. People have cocktails, evening attire, big smiles and excited eyes. It’s a time for mingling, gathering and learning. You know that in this situation, your best foot forward is usually to initiate conversation, listen intentionally and walk away with a new business card in your wallet or a contact in your smart phone.
The next day, you connect with that person over lunch. You get to know him or her a bit better. As you are having conversation, you learn that they REALLY like to send messages over Instagram. Frankly, that is their most responsive form of communication. You want to continue building a friendship with him or her so you shoot them a DM later that afternoon.
As the week progresses, you make a phone call to try and see what they have planned this weekend. No response.
A few days go by, you send a text message. You get a short response a few hours later. The following day, you send a meme over IG and they respond immediately.
What have you learned?
You need to meet on their side. Tailor your communication methods.
This is the case for business relationships and personal connections. Crystal Clear Communication (CCC), a term I’m taking from Melissa Ambrosini, means that in any relationship, you are straight forward, clear and succinct. No stone unturned. No vague replies. When you do this, you can meet on someone’s side.
I had a recent conversation with a friend on the phone. Usually, she is slow to respond via text messages. But, if I send a quick text to see if she is free for a call, she will usually be prompt to answer and we schedule an hour long phone call almost every time! I might not prefer a call, but that’s what SHE prefers.
In life, there is compromise. We sometimes must compromise our preferences to be better at serving others. The best situations are those when we can communicate evenly and collaborate. We can then know what works best for one another, set a plan and stick to it to succeed.
The best leaders are strong communicators. Take time to learn about someone’s preferred communication methods. Be observant! As you lead by example, hopefully, they will do the same for you! That’s ultimately what helps us collaborate, develop strong relationships and businesses.
What examples do you have of tailored communication? How do you introduce those to the people in your life or new networks?
Join the conversation here at strongsweetcaroline.com and thanks for reading or watching!